Servicom were invited to exhibit Global Reach Over IP (GR:IP) to attendees at the Inmarsat Dealer Conference in Barcelona the 9th and 10th of November 2011. GRIP, that is available as a software and hardware solution facilitates radio communications over IP to create networks, simply, robustly and cost effectively. More...
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SmartPTT Advanced
Product Code - X99O7F5DYS
- SmartPTT Advanced
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Further Reading:
Product Description
SmartPTT Advanced
Download PDF's: SmartPTT Advanced SmartPTT
The development of a dispatching system is a non-trivial and multilayered task. Today's consumer requirements for such systems are often not limited to just facilitating voice communications via a radio network. More efficient bandwidth use, greater flexibility and prioritisation of calls, monitoring of subscriber movements, enhanced subscriber-specific equipment management functions, integration with IT infrastructure etc, are also required. Current analog systems are almost reaching the limit of their capabilities.
Digital Radio Communications
Digital telecom technology innovators such as Motorola develop and manufacture digital IP-platforms that include all the advantages and featrues of digital communications. But a modern dispatching system is not only a hardware suite. Software is the system's key component. It implements the digital platform's potential and facilitates the maximum adaptation of the hardware platform's features to customer-specific requirements.
SmartPTT is a software package which facilitates the construction of an automated dispatching system and includes all benefits of the Mototrbo digital platform (Motorola).
SmartPTT architecture can manage subscriber networks of any size and topology.
Smart PTT allows the use both of the digital features of Mototrbo radio statinos and analogue mode to facilitate gradual upgrade to the new radio communication standard by means of a "mixed" mode of operation when some sites operate in an analogue mode and others operate in digital.
SmartPTT Advanced
SmartPTT Advanced software implements complex dispatching control over Mototrbo digital radio networks. SmartPTT Advanced is the Client-Server application which allows building dispatching systems consisting of multiple radio networks and dispatcher consoles.
SmartPTT Dispatcher Console is the software application installed at the Windows-based PC, which can be located on any distance from controlled radio networks. SmartPTT Dispatcher Consoles connect SmartPTT Radioservers via IP to perform dispatching functions.
SmartPTT Advanced Radioserver communicates to radio subscribers through the control stations (Mototrbo mobile radios).
Enhanced architecture for Mototrbo radios dispatching control is implemented in SmartPTT Enterprise software.
SmartPTT Advanced Functionality
Radio Dispatch
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4 subscriber types for voice communication (Mototrbo Radios, Analogue Radios, Phone Subscribers, SmartPTT Dispatcher Consoles).
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All type of calls (Personal, Group and All call).
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Caller Subscriber Identification.
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Remote Monitoring.
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Emergency Calls.
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Voice Calls between dispatchers (Intercom).
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Voice Recording.
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Radio Check.
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Call Alert.
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Radio Kill.
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Flexible sound control.
GPS Monitoring
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Real-time subscriber location monitoring.
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5 map types supported (open vector maps, raster maps, INGIT, MapPoint, Google Maps).
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Subscriber location logging.
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Route animation for specified period of time.
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Subscriber route details.
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Geofencing.
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Subscriber stop control.
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Subscriber's movement start control.
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Monitoring loss and appearance of location signals from subscriber.
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Display on map all subscribers in selected category.
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Automatic location request.
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Integration with Google Earth and Google Maps (export locations to KML).
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2 map label sizes (16x16, 24x24).
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Different speed formats.
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Colour formatting for subscribers with actual location.
Telephone Interconnect
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Telephone calls from the dispatcher console.
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Telephone and radio subscribers interconnect.
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3 types of calls (initiated by telephone subscriber, initiated by radio subscriber, initiated by Dispatcher Console)
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Personal and group calls.
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Multiple concurrent channels to telephone network.
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Possibility to limit list of authorised radio subscribers.
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Voice calls recording in MP3 format.
Data Transmission, Data and Voice Logging.
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Text Messaging Service.
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Subscriber Status control.
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Telemetry Commands control.
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Event Logging.
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Voice Recording.
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Subscriber Custom Properties.
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Rules and Alerts for events.
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GPS Rules
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Lone Worker Rules.
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Report Wizard.
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Radio Activity Report.
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Database back-up and restore
Radio Dispatch
SmartPTT Radio Dispatch Functionality
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Two-way individual, group and all calls at SmartPTT dispatcher console;
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Calling subscriber identification;
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Remote voice monitoring;
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Dispatcher Intercom calls;
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Telephone subscriber calls from SmartPTT Dispatcher Console;
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Telephone Interconnect;
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Voice Logging.
SmartPTT Dispatcher Console supports 4 subscriber types for dispatcher voice commnication:
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Mototrbo Subscriber Radios (individual, group, all calls);
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Analogue Subscriber Radios (all calls);
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Telephone Subscribers (full duplex voice connection by SIP-protocol);
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Other SmartPTT Dispatcher Consoles (full duplex voice connection).
SmartPTT Dispatcher Console consists of ordinary Windows-based PC and SmartPTT software only. Installation of radios is not rquired at the dispatcher console.
SmartPTT voice logging system stores sound files in MP3 format. Files can be played back from the dispatcher console event viewer or by ordinary sound player from the folder where the MP3 files are stored.
Subscribers of all types, Control Stations and Groups can be arranged in the flexiblie Category tree. Each subscriber can belong to multiple categories simultaneously.
GPS Monitoring
SmartPTT allows monitoring of Mototrbo subscriber radios with embedded GPS receiver.
SmartPTT AVL functionality
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Real-time Mototrbo subscriber location monitoring.
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5 map formats support (open vector maps, raster maps, MapPoint, and others).
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Subscriber location logging.
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Subscriber route analysis for specified period of time.
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Route draw and animation.
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Subcriber movemement detailed report.
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Geofencing. Control Zones input/output monitoring;
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Alert on subscriber stop;
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Automatic subscriber location request (time interval for location request can be specified for each subscriber individually);
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Location request by event;
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Manual location request;
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Export locations to KML file by specified period of time (for example, it can be useful to do monitoring in Google Earth).
SmartPTT Dispatcher Console allows opening several maps of different types arranged in convenient way. Maps in the dispatcher console can be displayed in independent windows on external display or plasma panel.
Data Transmission and Storage
SmartPTT data transmission functionality.
- Text message exchange - SmartPTT Dispatcher Console allows sending text message eitehr to individual Mototrbo subscriber or group. Subscribers with the radio having display and keyboard can send text message back to the Dispatcher Console.
- Telemetry - SmartPTT Dispatcher Consoles allow controlling over GPIO contacts of Mototrbo subscriber radios.
- Status Control - SmartPTT supports flexible list of statuses for subscribers. (Every status can have its own colour). Statuses can be assigned to subscribers, either from the dispatcher console or by pressing accessory button on subscriber radio. Status filter in the dispatcher console allows easy selection of the subscribers having specific status.
Data storage functionality
SmartPTT logs all system events (registration, voice calls, text message, status change, radio kill, telemetry signal, GPS location) into database. SmartPTT uses MS SQL Server for storign the data (SmartPTT setup package includes MS SQL Express free edition).
Voice logging in SmartPTT is done by saving sound files (MP3 format) to specified folder.
Data and voice logging can be done on both client and server side of SmartPTT software.
Event viewer in SmartPTT Dispatcher Console has embeded function
Data Transmission, Data & Voice Logging Functionalities:
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Text Messaging Service.
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Subscriber status control.
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Telemetry Commands control.
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Event Logging of ALL activity in radio network.
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Voice recording of ALL calls in radio network (even private calls between radio subscribers).
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Additional information about the repeater used for the subscriber activity (calls, text messages, etc).
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Subscriber Custom Properties.
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Rules and Alerts for events.
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GPS Rules.
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Lone Worker Rules.
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Report Wizard.
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Radio Activity Report.
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Database back-up and restore.
Telephone Interconnect
SmartPTT software introduces Telephoe Interconnect Gateway to make calls between Mototrbo radio and telephone subscribers. The gateway is the software component embedded into SmartPTT Radioserver service. Telephone interconnection is established by SIP through VOIP-Gateway connected to PBX.
Telephone Interconnect Functionality
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Telephone calls from the dispatcher console.
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Telephone and radio subscribers interconnect.
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3 types of calls (initiated by telephone subscriber, initiated by radio subscriber, initiated by Dispatcher Console).
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Personal and group calls.
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Multiple concurrent channels to telephone network.
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Possibitlity to limit list of authorised radio subscribers.
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Voice calls recording in MP3 format.
Communication with radio subscribers is established by means of one or several Mototrbo Control Stations. Control station quantity using different frequencies corresponds to amount of concurrent channels dedicated to telephone interconnect.
Upon successful connection between SmartPTT Telephone Interconnect Gateway Service and telephone subscriber, the transmission on the control station is activated by automatic detection of voice coming from telephone set. In the moment when telephone subscriber stops talking the control station ends the transmission and radio subscriber can do call back by pressing PTT button.
SmartPTT Telephone Interconnect Gateway service allows limitation of radio subscribers granted to communicate with telephone subscribers. Also it makes possible to record all voice calls going through the gateway. These features prvide an efficient radio channels utilisation and eliminate possibility of unauthorised subscriber calls.
Interconnection initiated by dispatcher
Operator of SmartPTT dispatcher console can connect radio and telephone subscriber by means of the Call Window. Radio subscriber makes voice call on the channel dedicated to telephone gateway requesting the dispatcher for interconnection. Functionality of the Call Window allows easy dialing of target telephone subscriber number and establishment of the interconnection.
Automatic interconnection initiated by telephone subscriber
Telephone subscriber can make voice call to a radio by dialling prefix number and radio I.D. programmed in Mototrbo radio. Preliminary, it is necessary to perform settings of VoIP Gateway with the range of numbers corresponding to IDs of Mototrbo radios and their forwarding to SmartPTT telephone gateway.
Automatic interconnection initiated by radio subscriber
To do telephone call, radio subscriber sends text message with the number of the subscriber to the Control Station installed for telephone interconnection. SmartPTT telephone gateway service transforms the number into SIP-address and makes the call to VoIP Gateway. When telephone subscriber picks up the phone and start talking, SmartPTT transmit the voice to the radio by means of the Control Station.
SmartPTT Advanced Best Application
SmartPTT Advanced is the optimal solution for dispatching control over radio networks, which are not based on IP Site Connect. These can be radio networks using either mobile Mototrbo base radio or Capacity Plus system
For systems based on IP Site Connect, SmartPTT Enterprise is the more effective solution.

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